Hi Deb, Hi MattWe finally are starting to get over the jet lag and adjust to being back home in what is our winter.I was going to send a note anyway just to say thanks for a wonderful time. We had a blast sharing our trip with our friends from last years visit and having Greg in the boat was a bonus. So much fun.Everything was great. The staff, the guides, it all was all good. And it’s comforting to see the continuous ongoing maintenance that reflects your attention to detail. The entire resort was immaculate. And the new spa area is so beautifully done.So, just fond memories and looking forward to our next visit which hopefully will be sooner than later.Many thanksSteve and ShariPS: Matt, I’m in a similar business and always strive to get the facts from my tenants. I would tell you if we thought something was off. On the contrary, it was just as good as we could hope for. Amazing job you have done there!
“This was probably my last trip. What a great way to end the surf travels that started almost 20 years ago. RLZ is the best surf destination that I’ve experienced. All of the folks who traveled with me in the three trips that we made to RLZ have indicated that the trip was, by far, the best they ever experienced.
You’ve done a tremendous job catering to adventurers. The attention to details always surprises in a most positive way. My decision to not travel has nothing to do with the frequency that I’ve visited RLZ as with each trip there, I have had an opportunity to surf new spots. That has been such a great piece of the adventure.
I told the guys that I will help them assemble the group for their trek over there. There is a lot of interest and I would not be surprised if the island is taken over once again by 16 travellers from Hawaii.
Thanks again for being terrific hosts. It was a long trip over there but well worth the time and effort to enjoy the best surf “camp” experience there is.”
“Thanks again for another awesome trip, in particular to Joel for providing us with every opportunity for waves and fun times and for tolerating some of our less desirable antics. The level of service provided by you and all of your staff from housekeeping and F & B staff through to the to the surf guides is what makes the trip and we are genuinely appreciative. Thanks Matt for creating a once in a lifetime opportunity to meet our heroes, its something we will cherish forever.”
Just wanted to say what a fantastic trip I had even though we were a bit unlucky with the swell this time. Matt has put a fantastic team of people together and created a really positive and cheerful vibe at the resort. As for Andy (Sman), the guy is just a really nice bloke – a great guide and a great guy – helpful, happy and always positive and encouraging. As you can see my third trip to RLZ was as good as the first!
“Exceptional service from everyone. You couldn’t ask for more – surf guides are legends and experts in hospitality. Special thanks to Joel, Ad’s, Firry and Roi.” – Damian Martin
Thanks for a great stay recently!
“Thanks very much for a fantastic trip, the waves at the start of the week were pumping and I got plenty of rides that would make it into my top ten of all time! Even when the swell dropped, I still had a great time on the smaller ones. Thanks very much to you and the team, Sman was the perfect guide, full of info, enthusiasm and a great story or two. Adam was laid back and philosophical, Joel had the weight of the world on his shoulders, but carried it with grace, making sure everything was perfect. The resort was outstanding – well done on a great set up, I loved the attention to the environment with the water bottles and no plastic.
Thanks again – it was a great trip.”
“Best place I want come back next holiday.”
“Sick place, sick surf. Ads the surfguide is a legend.”
Dear Rlz, thank you for what was one of the most memorable holidays of my life, your staff, accommodation, amenities, food and level of commitment to providing the best possible customer experience was second to none. I’m already saving for next year and can’t wait to see you all again.
All the best,
“Great time, helpful staff. Very nice accommodation.”- Neil Lantzke
“Once again thanks to all the crew at Resort Latitude Zero for another great trip. The staff get better, facilities improve and the waves, if possible, get better. Please pass on our thanks to all the team and your family!”
“Another great trip. Thanks for all the crew & staff.”
I just wanted to email you guys from the NOMAD and all involved to thank you on behalf of the boys for everything and for an amazing trip. All the boys absolutely loved the trip and I’m sure Mark loved it too. It was so well organised, the crew were absolutely awesome in every way possible, food 10/10, fishing, waves, relaxing, it had everything. You guys have nailed it in every way possible. I will be recommending it to all my mates and will be back on it again one day.Thanks Shaun
“Cheers Joel and all the crew – home now in the very crisp and chilly south west – 7 days is just no where near long enough.”
“Sick trip got for sick barrels at spot x. Stoked.”
Hi Deb firstly i,d like to say what a top notch show you run @ RLZ appreciation and congratulations are in order for creating such a great place in the middle of remote Sumutra a huge achievement for human nature ,secondly I would like to thank Matt and the guys for hiring and taking care of our son Leigh and giving him the opportunity to work in such a unique natural environment ,thirdly i like to thank you guys for taking great care of us every time we visit ,also my wife mentioned the variety of activities available to non surfers all in all 110% .
“Fantastic time! Thanks for looking after us so well. Especially grateful to Adam for his insights and ‘go hard’ outlook.”
“Thanks for an unbelievable trip to RLZ. Adjusting back to the real world hasn’t been easy ! Especially when it’s only 8 degrees in Adelaide ! So, I figure I’d better start planning my next trip to lat zero !”
“Awestruck ! The location, accommodation, food, waves, staff were amazing. Thank you so much for creating this experience. The ultimate surf trip!” – Richard Tudor
“3 trips here. Always the best. Best accommodations, staff, surf areas, surf. Matt has a terrific thing going for folks like us. We should be back again.”
“I am sorry it has taken six weeks to send you a letter to say thanks for the best holiday a couple of country boys could of asked for. Everything we experienced with Resort Latitude Zero was absolute top shelf Matt, from making the booking with Deb, the management, guides & resort staff were of the highest quality.
We were also really thankful for the hospitality we received in Padang while overnighting there on the way home, I think it was Yen who looked after us, she topped off an amazing two weeks. We loved it and hope to get back to the Telo Islands and in particular your place in a year or two.”
“Cheers to the awesome crew Matt & Jen. Amazing Resort and fun times, good fish and surf! See ya soon!”
“Awesome trip as always, never a bad day – No matter the weather.”
Magic – one of the great experiences of my life – I love the staff.”
“Many thanks to Walter, Chad, Yeyen and all the staff at Resort Latitude Zero. We all had the most epic trip of a life time with the greatest waves you could take us to. The Resort, food and staff are all 5 star and one could not of asked for any more. We are all looking forward to returning back to Latitude Zero to finish what we started.” – Anthony Parry
“Everyone had a great time – surfers + the girls. Food, surf,stuff, spa and gorgeous scenery made this a wonderful time away from all!!”
“Thanks for everything. To the staff, awesome work and the best place to spend our 40th B Day. The food, drinks, accommodation, staff are second to none and the waves were just as good. See you in another 10 years for the 50th.”
“One word for the new bungalow…..WOW!!!!!! It is super spectacular. You’ve nailed it! The little touches like the floor lighting when you into the bathroom are ace. I reckon you might struggle to get rid of us after 5 weeks, haha. Not much surf today so we came hom early – Garth chilling on the balcony playing guitar to his fan club – Larry! So he’s stoked as can be.
Thanks soooo much for letting us stay in the bungalow, it just takes things to a whole ‘nother level. Garth says it doesn’t matter if it’s flat for 5 weeks, he’s so happy to just sit out front and chill :-)”
“All round excellent. Sman and Adam were great guides. Swilly was an awesome addition. It was extremely well organized and professional.” – Ben Jeffcote
“To my dearest family, thank you to all of you… Jen (Goog), Matt, Elke, Indi, Kurt, Mika and Larry for making my stay so wonderful.
Love you to bits. Cath (Aunt ChaCha) xxx”
“Been to Bali, Lombok, Costa Rica, Mexico, Phonpei. Nothing compares. We got great waves every single day (10 days). Uncrowded perfection. At 56 yrs old, the BEST SESSION of my life!!!
“The best value for money surf trip ever- 10 days, 25 sessions, 400 perfect waves, too easy. ill be back” – Luke George
“Thanks Joely, Chad, Ads, and all the lads for another awesome trip. Yewwwwwww!”
Wow, what a great trip, hats off to all of you on providing a great place, empty waves and good times all round.
I got back a week ago and showed some mates photos of resort and waves, needless to say the call is in for a trip next year.
“Just a quick note that we all had a fantastic time and were all commenting how great the resort, waves and staff were.
Really great experience can’t wait to come back.”
“Best Resort I’ve stayed at, with EPIC waves and great food. All the staff are legends, would definitely come back just to surf Ranga’s.”
RLZ is absolutely beautiful, the surf was fantastic and the food delicious. Just returned from a fab fortnight at RLZ. Obviously we enjoyed ourselves as I’m wondering what the vacancies are for next year.”
“It has taken me 30 years to get to Indonesia, but the wait has been worth it. RLZ has made my dreams come true. Surf, fishing, resort, food, staff and mates 5 star.”