RLZ Resort Latitude Zero

FAQ’s

GETTING STARTED

 

DO I STILL GET THE NON-SURFING PARTNER AND KID DISCOUNT IF THEY SURF?  Yes you do. These discounts are extended to make it more affordable for your family or for those who would like to bring along their partner to share a special holiday while still surfing epic waves.

 

DO I NEED AN INDONESIAN VISA? Yes.  Visa’s are available on arrival into Indonesia for a fee of US$35.00 and are valid for 30 days.   Garuda Airlines have Indonesian Immigration Staff onboard direct flights between Australia and Indonesia which save you time when you arrive into Indonesia.

 

DO I NEED TRAVEL INSURANCE? Yes, travel insurance is mandatory for all guests staying at the Resort and voyaging on our vessels. In over 15 years of surf chartering throughout Indonesia, we have rarely come across an injury we cannot take care of ourselves, however worse case scenarios are very expensive. Please ensure you are FULLY covered for medical evacuation, and please check with your family doctor to make sure you up to date with all vaccinations suggested for the South East Asia region. 

 

CAN I BRING DUTY FREE ALCOHOL TO THE RESORT? Resort Latitude Zero has a fully stocked and tendered bar, so we would prefer all drinks are purchased through this service.

GETTING IN AND OUT

 

HOW DO I GET TO PADANG? You can fly into Padang directly from Jakarta, Medan, Batam or  Kuala Lumpur.

 

WHAT ACCOMMODATION IS AVAILABLE FOR THOSE OVERNIGHTING IN PADANG? If you decide to overnight in Padang due to your incoming or departure flights, the following site offers a list of hotels available within the region.

PADANG, SUMATRA HOTEL OPTIONS

 

WILL SOMEONE BE THERE TO MEET US AT PADANG AIRPORT ? Yes, we have a full Padang logistics team who will meet and greet you on arrival into Padang Airport. We take full care of you from Padang Airport and back to Padang Airport at trips end for your journey home.

 

IS THERE DUTY FREE AT PADANG AIRPORT? No, there is no duty free shopping at Padang airport, just some basic Indonesian style cafes.   There are ATM machines and MONEY CHANGERS but opening hours and machines can be unreliable.

 

HOW FAR IS ACCOMMODATION FROM AIRPORT? Padang’s International Airport is situated about 40 mins drive from Padang City where most of the Hotels are located.

 

WHAT IS THE EXACT LOCATION OF RESORT LATITUDE ZERO, LATITUDE AND LONGITUDE?  S  00.14.024         E  98.24.510

 

IS THERE ANYWHERE TO GO OUT FOR A FEW DRINKS IN PADANG? There is some great traditional seafood restaurants around the town to start the evening and all sell cold beer (well sort of cold).   Things can get pretty limited for late night entertainment, the Bat & Arrow has a full bar menu in an outdoor setting, this is where you are most likely to bump into other travelling surfers.  There is a variety of pool halls around town and for those wanting to rock on there is a recently opened modern disco in town called The Tea Box which goes till all hours.  Dress code is long pants and shoes, no singlets or thongs.

 

DO I HAVE TO OVERNIGHT IN PADANG IF I’M BOOKED ON THE 0830 PADANG TO KL DAILY FLIGHT? There are 2 options for this if you are booked on this flight.  1.   Stay overnight in Padang and exit the following morning on Air Asia direct to KL.  2.  Fly Padang/Jakarta/Kuala Lumpur during the day and meet up with your flight departing from KL.  Please check www.airasia.com for Jakarta (JKT) – Kuala Lumpur (KL) information.

 

ARE THERE ANY RESTRICTIONS REGARDING BOARD LENGTHS AND NUMBERS OF BOARDS WITH THE SMALL TRANSFER PLANE? The planes used are CASA100s. These planes have a pay load of about1200kg so although it is tight weight wise we don’t have any restrictions on board numbers or lengths. Most guys bring 2-3 boards. However in our collective experience as travellers over the years we suggest travelling light (regarding bags and equipment) to ensure your belongings don’t have any holdups along the way and to ensure everything arrives at your destination on time.

 

IS THE FLIGHT OUT TO  TELO A PRIVATE CHARTER OR PUBLIC FLIGHT? The transfer flight is operated by Susi Airlines. The flight is chartered for Resort Latitude Zero guests exclusively.

 

WHAT NATIONALITY IS THE PILOT? Susi Air employ around 100 pilots and around 95% of those are Western Pilots.

 

DO YOU HAVE SOME CONTACT NUMBERS JUST IN CASE WE ENCOUNTER A PROBLEM ONROUTE TO PADANG OR AT PADANG AIRPORT ITSELF? Yen, our Logistics Manager in Padang will be glad to help with any problems whilst in Jakarta, Denpasar, KL, Singapore or Padang on +62 (0)821 7357 6172

ONCE AT RESORT

 

CAN I BE CONTACTED AT THE RESORT OR ON THE BOAT IF THERE IS AN EMERGENCY SITUATION? Most regions of the Islands have good handphone service these days so be sure to set up International roaming on your own phone for your private use or feel free to leave the above team phone numbers. For urgent matters please email info@resortlatitudezero.com and we will arrange direct contact with guests or the Resort Manager. Our boats and the Resort have full internet and sat phone services.

 

HOW MANY SURFERS ARE ON THE ISLAND? There is a maximum of 16 surfers on the Island at any one time. We have 2 houses and each has 8 surfers per house. The only time there would be more is if there are surfing kids or partners along with the guest.

 

WHAT TYPE OF FOOD IS SERVED? We offer an eclectic combination of delicious Western and Indonesian cuisines. Food portions are plentiful.

 

CAN I PAY BY CREDIT CARD? Unfortunately due to our remote location and no landline available,  all bills must be paid in cash. All major currencies in good condition can be used at the Island.

 

PHOTOS AND VIDEOS OF SURFING? Each speedboat has a full photography and video kit. Our guides and crew will happily get some shots and footage of you surfing each day during your trip. We will downoad everything we have on the last night onto a USB. Please bring one with you or you can purchase one from our Gift Shop on the Island.  This is a free service, we enjoy doing it and keeping people stoked, our surf guides do not get paid for this service so feel free to tip the boys for this extra service.

 

HOW MUCH MONEY SHOULD I BRING ALONG TO PAY MY BILLS ON  THE ISLAND? WHAT IS THE ROUGH SPEND? Most drinks besides cocktails are around AUD $4 – $5, massages are around $20 and Internet $8 per hour so an average spend including a couple of massages and net hours would be roughly  AUD$300 for the week.

 

CAN I RECHARGE MY iPOD, PHONE & LAPTOP? Yes. the Resort runs 220v and 50Hz, which is very similar to Australia. The wall sockets are 2 rounded pins (Asian power outlets) and we have plenty of adapters available. USA guests should see the Resort Manager for a special voltage regulator for conversion to 110v.

 

COMMUNICATIONS AT THE RESORT.  The Island has wireless broadband 24hrs a day. The rate is currently Rp 70 000 per hour and is accumulated throughout your stay.  This will becharged along with your bill at the end of your stay.

 

CAN I BUY GIFTS FOR MY PARTNER AND KIDS FROM THE ISLAND OR SHOULD I DO THIS ON THE WAY THROUGH ONE OF THE CITIES? We have a small affordable gift shop at the Resort selling Resort Latitude Zero paraphernalia, sarongs and jewellery to take home.  The gift shop also stocks a small range of travel essentials for those who packed lightly or in a rush.

 

CAN I BUY SOUVENIRS FROM LOCAL TELO PEOPLE? Yes, there is a few young kids starting to sell items at some breaks in their canoes. This is a great way of giving a little bit back and we encourage a bit of fun bartering and shopping this way.

 

ARE THE LOCAL TELO PEOPLE MUSLIM OR CHRISTIAN? Traditionally Telo (Sth Nias Province) are predominantly Christian. Missionaries came through in the ’40s and ’50s right through the whole Island chain off Sumatra. With government jobs and merchant and trade opportunities quite a few Islamic people have also moved out into towns scattered around the islands and all live together peacefully.

 

WHAT DO THE LOCALS DO FOR WORK? Coconut harvesting and seafood/fishing is their main source of income.

 

DOES IT RAIN MUCH? On the equator we are not influenced by the traditional wet and dry seasons and get plenty of rain all year round.

 

IS LAGUNDRI BAY (NIAS) FAR FROM THE RESORT? About 60NM from the resort.

 

WHAT ELSE IS AVAILABLE ON THE ISLAND IF I WANT TO PACK LIGHT? Some other items in our gift shop include toothpaste, batteries, flash drives, hats, surf hats, towels, wax , RLZ T-shirts and shirts.  We have longboards and SUPs for hire.  Please check with us to see if we have something appropriate for you to help you keep your baggage to a minimal.

 

DO I NEED PROTECTION FROM MALARIA? Prevention is always best. Malaria is a real threat in this part of the world however the fact that the resort is on its own Island and we fog twice a week makes it a very low risk. RLZ takes all reasonable measures to minimize your risk, but see your doctor for advice prior to travel if your concerned.

 

OTHER HEALTH CONCERNS? Some travelers will update their Hepatitis, Typhoid & Tetanus shots, please check with your local GP and bring a good supply of any regular, specific or prescription drugs you are taking at the time of travel.

 

ILLEGAL SUBSTANCES ? ABSOLUTELY FORGET IT ! This is Indonesia, with strict penalties (include death) for drug possession and trafficking, even for the smallest of amounts!  It’s not only you that you may be putting at risk by being in possession of ANY illegal substance out here but also everyone around you and even our proudly built boats and resort.  Indonesian Authorities do not take kindly to foreigners messing with the rules and will be sure to enforce full penalties on you and our company for violation.   STRICTLY NO ILLEGAL SUBSTANCES ON ANY OF OUR VESSELS OR AT RESORT.

TIME FOR SURFING AND WATER ACTIVITIES

 

WHAT IS THE DAILY SURFING SITUATION WITH SPEEDBOATS? Each house of 8 surfers has a dedicated Western surf guide and quality Western speedboat. Each day is different pending swell, weather and surf guides call. Every day is an adventure, some destinations require a full day, packed lunch outing while others are a short drive away and allow for a return to resort for lunch. Day to day surfing calls will depend on the weather.

 

DO I NEED BOOTIES? This one depends on the individual. Booties are a great accessory for surfing over coral reef but not absolutely essential. If you don’t mind wearing these then wear them.  There is nothing worse than ruining a great trip because of a small infected scratch on the foot. Wearing booties at least gives you something to push away from the reef with rather than doing the starfish and hoping for the best.

 

DO YOU HAVE DING REPAIR SERVICE? Yes we do. Prices start from around AUD$10 for an average reef ding.

 

I’M NOT A VERY COMPETENT SURFER OR HAVEN’T SURFED MUCH IN 10 YEARS. WHATS MY CHANCES? There are waves for all levels of surfers in the Telo’s area. Beginners, cruisy mal waves, retro fish and fun board, SUP, competent younger surfers, above average solid surfers and up to world class barrels for chargers and professionals. The Telos have plenty of variety for all levels.

 

DO YOU HAVE SPARE SURFING ACCESSORIES IN CASE I BREAK A LEG ROPE ETC? We have a small stash of fins and leggies to help out if needed.

 

WHAT TIME IS SUNRISE/ SUNSET? Roughly 0600hrs and 1900hrs.

 

HOW MANY AND WHAT STYLE OF BOARDS DO YOU SUGGEST? We suggest you bring along 2-3 boards.  A fun shorter board (what you usually ride in smaller waves, perhaps wider), a down the line short board for those better days or tubing days and a step-up gun with a rounded pin usually for the bigger stuff.

 

DO YOU HAVE FISHING GEAR AND SNORKELING GEAR ON THE ISLAND? Yes, we have a full range of trawling and spinning rods and reels, plenty of snorkeling gear and basic spear fishing equipment to use while out on the speedboats or back on the Island.

 

DO YOU HAVE SCUBA DIVING ON THE ISLAND? We do not offer scuba diving at RLZ. Most of the beauty in this area is in the top 5m and we feel snorkelling covers this.

 

DO MANY CHARTER BOATS VISIT THE TELO AREA? Yes, some charter boats do visit the Telo area on their own surfing sojourn however certainly not in the density that has been seen in the Mentawai area in recent years. We keep open communication with most boats if any are in the neighborhood to ensure all guests in the area are enjoying the stoke of surfing this special region with a bit of open space.