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Latitude Zero Surf Resorts

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01. Before You Travel

Applies to: Telo Island

 01. Important Information

Please see links to other important information on our website – 

Terms & Conditions

FAQs

Resort Surfboards

 02. Travel Insurance

All guests must have comprehensive travel/medical insurance.

Please check our Terms & Conditions on the link above for complete information.

03. Booking Flights In & Out of Padang

Please check your invoice for required date & time you need to be in Padang to meet your transfer flight to Telo and from what date & time you may book your exiting flights out of Padang.

04. Tourist Visa into Indonesia

The 30 day ‘Visa On Arrival’ (VOA) can be obtained directly when you land at International airports and seaports in Indonesia. The cost is Rp 500,000 per person paid on arrival. This can be paid in IDR, USD or by credit/debt card.

You can also apply online prior to arrival @ e-visa

The VOA is valid for 30 days, however you can also apply online for a 60 day visa if you intend to stay longer. Visa On Arrival can also be extended for another 30 days at any immigration office in Indonesia with a fee (best to use a visa agent).

If an address is required, use the hotel you’re staying at prior to us, if not overnighting in Padang, Latitude Zero Telo Islands address is –

PULAU SIMALEKE DESA BALUTA .KEC HIBALA –PULAU BATU-KAB NIAS-SUMATERA UTARA

05. All Indonesia App

You are require to complete a simple arrival and customs declaration before travel (72 hours max) or on arrival.

“All Indonesia” is the official, single digital platform for all international travelers (Indonesian citizens and foreigners) to complete mandatory arrival declarations for Immigration, Customs, Health, and Quarantine (CIQ) before entering Indonesia.

Visit All Indonesia to get started. 

 
The App will produce a QR code which will be scanned by officials on arrival. Best to screenshot the QR code for fast easy access in your photos.

06. Emergency Contact & Medical

Should you or anyone need to contact the resort urgently or if you have travel issues along the way, please use the following contacts.

adam@resortlatitudezero.com

info@resortlatitudezero.com

fadly@resortlatitudezero.com

What’sApp +62 811668949 (Adam)

Latitude Zero Telo Islands has no land phone line and poor mobile phone signal.

We use WIFI for all communications and suggest Apps such as WhatsApp, Skype, FaceTime, Messenger etc. to keep in contact with your family and/or work while staying with us.

Important If you have any anaphylactic allergy or any life-threatening condition requiring special medicines, PLEASE BRING THESE WITH YOU.

07. How Many Boards Should I Bring?

Most people bring 2-3 boards- a normal shortboard, a step-up board for those bigger days, and a fun board (fish/retro) for the smaller days.

Susi airline has strict payload and space restrictions for the transfer flight from Padang to Telo return. If you choose to bring excess surfboards and luggage, you will run the risk of yours or other surfboards not fitting on the transfer flight. We advise pack as lightly and compactly as possible, especially in regard to surfboard bags.

There is no exact payload limit per transfer flight due to various body weight, weather conditions, and other operational factors set by the pilot day to day. Generally speaking, 20kg allowance each for boards & luggage should be plenty for a tropical surf holiday without wetsuits & winter clothes, etc. Latitude Zero provides complimentary laundry service, boat towels, padded day use surfboard covers of all sizes, and wax to assist you to pack & travel light for your surfing holiday.

Latitude Zero Telo Islands has a range of surfboards onsite for guest use. If you prefer to travel without surfboards or less surfboards, you can select from our catalogue to use during your stay.

08. Packing Checklist

  1. All documents – passport, airline tickets, travel insurance information, any hotel bookings, etc.
  2. Credit or debt card. EFTPOS payment is widely accepted right across Indonesia these days. EFTPOS is also available at Latitude Zero Resorts and is our preferred method of payment
  3. Boards. We recommend traveling as light as possible for your tropical surf holiday
  4. 3-4 sets of shorts/shirts is generally enough in the tropics
  5. For the ladies, one light set of conservative clothing incase we call in to any local villages during our daily adventures. A long sarong and something covering the shoulders like a normal T-shirt is fine
  6. Surf booties if you wear them
  7. A spare leg rope
  8. Rash/sun surfing shirt
  9. spare fins and fin key
  10. Sunscreen and zinc
  11. Insect repellent if mozzies concern you. We always have plenty of stock at reception but you may wish to have it for your travels along the way
  12. Phone, gadgets and chargers
  13. Sun hat & sunglasses
  14. A light spray jacket comes in handy during tropical rains
  15. Toiletries (airline volumes apply to carry on so keep these in your checkin luggage)
  16. Personal medication, especially for allergies,  antibiotics or malaria medication if it has been issued by your doctor
  17. A good book if you enjoy reading
Travel light, Latitude Zero Resorts provide – 
  • Padded surfboard covers for day use
  • Complimentary laundry service
  • Assorted towels for bathroom, pool, beach and speedboat use
  • Well stocked medical cabinet with most dressings, instruments & meds including antibiotics
  • Resort surfboard quiver of 40+ boards exclusive and complimentary for guest use
  • Well stocked gift shop with basic toiletries, hats, shirts, rash vests, leg ropes, sunglasses, etc.
  • Extensive library of books and magazines
  • Free wifi for you to enjoy your favorite online entertainment
  • Quality & well maintained diving and fishing gear
  • Yoga mats, rollers and a complete gym.