Simon Jeffery

Hi Matt - I just had another ripper trip and thought I'd drop you a quick line.

Honestly the resort hasn't aged a day since I first visited 8 years ago. Only poor old Larry seems to age.
Dave, Woy Woy, Grace, Roy, Julian, Leos, Fadley, the whole team are all doing a fantastic job still. Dave especially has a really nice respectful, professional but still friendly manner not only with the guests but his team as well. And a special shout out to Dave - on my last day my flight from Padang was cancelled and I was very worried - Dave gave me good advice on how to best research and buy other flights options (I had critical connecting flights), how to see Lion about a refund and he even printed my email so I could show the Lion Air team at Padang (to make things easier..... which it certainly did).
Australians are good at whinging when things go wrong. I'm the same but I try to balance up with good feedback when it is due.